LED Lighting Supply Customer Service

 

Ordering is easy!

Just call us at (888) 423-3191 to place an order. We are available between the hours of 9:00 am and 5:00 pm EST. We will always do our best to answer any questions you have and process your order over the phone if needed.

 

Large Volume Discounts

We offer volume pricing. Our sales reps will work with you to help you get the lowest pricing on your project. Call us at 1-888-423-3191.

 

Canada

We do deliver to Canada. Canadian Customers are responsible for all duties, brokerage fees and taxes.  All international sales are final, and returns are not accepted. Please call us at (888) 423-3191 for more information.

 

Shipping

We ship in the US and in Canada. We ship using UPS ground in most cases. Most orders are shipped within 48 hours after the order has been placed. You will receive a UPS notification once your product ships. Expedited shipping is available on some items for an additional cost. Please call us at (888) 423-3191 or see our shipping policy for more information.

 

Returns

We encourage you to purchase a sample which is returnable within 30 days. Special Order Items are not refundable. Shipping Insurance and Handling fees are not refundable. A 25% re-stocking fee may apply to some approved returns.  Please see our return policy for more information.

 

Warranties

Our warranties vary by product, but we stand by all of the products we sell and are happy to work with our customers directly to resolve issues relating to product performance.  We have the right to inspect the returned items to ensure that it is a failure of the product and not caused by faulty installation. Please request an RMA form from your sales rep if needed.

 

Contact LED Lighting Supply. We Are Here to Help.

  • You may contact us by email at [email protected] for any sales related questions, customer service concerns or billing questions.
  • By Phone: Call us (888) 423-3191 for sales
  • By Chat: Click on the Chat Live icon at the top of this page. Chat is available during office hours.
  • Click here to fill out the Contact Us Form
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